Bank holidays EMEA

Customers based in EMEA are served by the Belgian help desk. The Belgian help desk operates from Monday to Friday from 08h00 CET till 17h00 CET with a contingency service on Belgian-only holidays.

Bank Holiday	2024
New Year's Day	Mon 01-01-24 no service
Easter Monday	Mon 01-04-24 no service
Labor Day	Wed 01-05-24 limited service
Ascension	Thu 09-05-24 limited service
Pentecost Monday	Mon 20-05-24 limited service
National Holiday	Sun 21-07-24 limited service
Assumption of Mary	Thu 15-08-24 limited service
All Saints' Day	Fri 01-11-24 limited service
Armistice Day	Mon 11-11-24 limited service
Christmas	Wed 25-12-24 no service

 

Limited means:

Between 9AM and 5PM, only for critical defects:

• Major errors which concern a critical functionality of the software.
• Errors which prevent the software from operational functioning.

English spoken only