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Support Services

With OM Partners, you can depend on support and maintenance long after the software has gone live.

As our customers are all engaged in industry, we understand fully that any glitch is liable to have a significant impact. Accordingly, our multilingual support team is organized with industrial efficiency. Online troubleshooting and remote diagnosis are standard practice for us.

Updates keep the software fully accurate and compatible with latest developments. Training sessions, webinars and workshops are organized on a regular basis in order to keep users fully up to date.

At the same time, customer feedback is invaluable for further developments. We organize account management meetings as well as user meetings at which customer evaluation, input and suggestions are gathered. These are taken into account for the planning of new developments and additional functionality.


Support

EMEA:               +32 3 650 22 20 (Belgium)
AMERICAS:      +1 (770) 956 7119 (USA)
APAC:               +86 (0)21 61101375 (China)

support@ompartners.com

Please check out our services on bank holidays for customers based in EMEA, Americas and APAC.

 

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